Meet Nova: our new digital support partner

Nova provides clear, step-by-step instructions and can, if necessary, automatically create a ticket with all the information we need to support you quickly and accurately.

With Nova, you will now get answers to your questions more easily and reliably.

• Nova explains everything clearly, step by step.

• Tickets are automatically linked to your correct account.

• You receive efficient and accurate support.

All customers with an active, logged-in account can get help directly by calling or chatting with Nova. Open the AI Agent via “Support” in the 50five e-mobility app, so your question is always correctly registered and followed up.

Do you have a question? Register it easily via Nova. She’s ready to help: smart, helpful, and always with the right information.